We handle many complex and difficult cases and, since 2002, netDirective has helped our team to better focus on our clients without being distracted by technology issues.

Before we engaged netDirective, we had an inconsistent IT strategy and mixture of hardware that was becoming more difficult to support and less reliable as time went on. Over several months, netDirective took the time to really understand our business and our network to help us develop a more strategic approach to IT.

We're now implementing a multi-year IT plan that will dramatically increase our network's reliability and at the same time greatly reduce our vulnerability to disasters and other unexpected events. When it comes to business technology, we only have to make one call and things get handled. Now we can concentrate more on our business.

netDirective is our fully outsourced CIO, IT department, and service desk rolled into one. They support users across five locations, manage our ever-growing IT infrastructure, and are there every step of the way as we select and implement new Practice Management and Electronic Medical Record systems.

Our practice requires responsive IT support, but we also need cost-effective technology and services delivered by people that are sensitive to the diverse needs of our physicians, staff, and patients. netDirective does a great job keeping our systems running and up-to-date. They easily relate to the staff's differing personalities and talk to us in business terms rather than using technical jargon.

netDirective has been our outsourced network consultant for the past eight years. During that time, they have upgraded our servers and now remotely monitor them 24/7. With their planning and execution, the upgrades had minimal impact on staff and the monitoring service immediately alerts them of any potential issues. This was something we never experienced with other vendors.

Since 2003, netDirective has worked alongside our IT staff with responsive support and strategic planning services, allowing us to grow our customer base while containing IT spending.

We have over 70 servers that process services we deliver to cockpits and customers all over the globe - we simply cannot be down. For over seven years, netDirective has been playing a growing role in virtually all aspects of our IT management, support, design, and planning. Partnering with netDirective lets us focus more on developing new services and growing our company.

We needed better uptime for some of our key web applications. Co-locating our server at netDirective's data center provides the system availability and security our business needs, at an affordable price. Also the data center staff has been great to work with, whenever we've needed their help.